Job Summary

Responsible for supporting the design, implementation, integration, testing, maintenance and optimisation of technology systems and digital solutions across the organisation. The role works closely with IT, engineering disciplines, BIM/digital engineering, project controls, project management teams and external technology providers to deliver reliable, secure and efficient solutions.

Key Responsibilities

• Support cost-effective implementation and optimization of systems and technology solutions.
• Identify opportunities to reduce operational costs through automation, system integration and process improvement.
• Provide technical input into the evaluation and selection of software, hardware and technology solutions.
• Support vendor evaluations, technical assessments and procurement activities.Maximize utilization and value from existing technology investments.
• Identify opportunities to eliminate duplicate systems, manual processes and inefficient technology practices.
• Understand user and project requirements and translate them into practical technology solutions.
• Provide timely technical support to internal users and project teams.
• Investigate and resolve system, application, integration and connectivity issues.
• Support system demonstrations, user training and User Acceptance Testing (UAT).
• Communicate technical issues and solutions clearly to technical and non-technical stakeholders.
• Support the design, configuration, implementation and maintenance of business and engineering systems.
• Analyze technical and functional requirements and develop appropriate system solutions.
• Develop and maintain APIs, interfaces, data exchange mechanisms and automated workflows.
• Provide application and technical support and perform root-cause analysis of system issues.
• Support system upgrades, enhancements, migrations and deployments.
• Ensure solutions comply with IT governance, cybersecurity, data protection and information security requirements.
• Coordinate with software vendors, consultants and system integrators.
• Keep abreast of emerging technologies and trends relevant to engineering and infrastructure organizations.
• Participate in relevant technical training, certification programmes and professional development activities.
• Share technical knowledge, lessons learned and best practices with colleagues and project teams.
• Participate in technology pilots, proof-of-concept initiatives and innovation programmes.

Qualification, Technical Skills and Competencies

• Bachelor's degree in Computer Engineering, Computer Science, Information Technology, Information Systems or a related discipline.
• Resigstered MMUP Grade A as Computer Engineer - Mandatory
• Master's degree is desirable.
• Relevant professional certifications in cloud, networking, cybersecurity, systems administration or application technologies are advantageous.
• Strong analytical, problem-solving skills; technical troubleshooting; good communication and interpersonal skills.
• 10–12 years of relevant professional experience in computer engineering, systems engineering, IT infrastructure, systems integration, application support, digital solutions or a related technology field.
• Experience in an engineering consultancy, construction, infrastructure or project-based organization is highly desirable.
• Proven hands-on experience in systems implementation, integration and technical support.
• Experience with enterprise and project-based applications.
• Experience with cloud platforms and modern IT environments.