Job Summary

Account Manager – GIS Business Development is responsible for client account management in the GIS Business Development related GSI activities across K&A. S/He is responsible to implement the GIS Business Development’s business plan; develop and promote the business. The jobholder will adhere to policies and procedures, ensuring quality and managing costs. The jobholder is also responsible to attract, develop and grow major client accounts. S/He shall stay abreast of the latest trends and developments in the GIS space related to the GIS Business Development and represent the firm in the professional GIS community and international forums.

Key Responsibilities (Financial)

Agree targets for GIS Business Development clients with Senior Manager / Manager – GIS Business Development, including revenues, growth rates, etc. and report 

Key Responsibilities (Customer Focus)

• Develop GSI client relationships in Geographies
• Market and promote K&A GSI GIS Business Development capabilities to clients and generate business leads / opportunities
• Assist with proposal presentations to clients
• Ensure client expectations are communicated to relevant internal teams and stakeholders

Key Responsibilities (Internal Business Process)

• Undertake business development and marketing of GSI GIS Business Development capabilities to identified major clients as directed by the Senior Manager / Manager GIS Business Development
• Prepare and review account plans for each client being managed including those by the Senior Account Coordinator GIS Business Development
• Prepare and review status reports on managed clients including those by the Senior Account Coordinator GIS Business Development
• Manage a set of major client accounts
• Identify and build relationships with potential new clients and further develop relationships with existing clients
• Regularly update GSI’s customer database and contact information
• Assist to identify partners as needed to participate in delivering a solution towards tender responses
• Provide feedback on likely competition to proposal submissions, as required
• Provide input from client on issued RFP to aid in the Go / No Go decision of tender preparations
• Develop proposal submissions together with Senior Manager / Manager GIS Business Development for approval by senior management to submit
• Ensure compliance of quality control measures
• Ensure compliance of corporate policies and procedures

Key Responsibilities (Learning & Growth)

• Participate in lessons learned at conclusion of proposal preparations
• Adhere to knowledge management policies and procedures
• Participate in relevant training and knowledge transfer to enhance skill set and keep abreast of domain advances
• Stay abreast of the latest trends, developments and products in the GIS space related to GIS Business Development

Qualification, Technical Skills and Competencies

• Bachelor’s degree in engineering (IT, Computer) from a recognized university
• Registered with MMUP as a Grade A a computer engineering related field/specialty (Mandatory)
• Very good knowledge of the application of geospatial technologies to the GIS Business Development industries
• Very good knowledge of the Geospatial and GIS Business Development industry trends and competitive landscape in the countries of operation
• Understanding of international geospatial / engineering standards and codes as applicable
• Good business development skills
• Good presentation skills
• Good planning and organizing skills
• Good financial planning and budgeting skills
• Very good interpersonal and leadership skills
• Very good communication skills and ability to represent the organization
• Proficiency in spoken and written Arabic and English

Overall Experience Required to Execute this Role

10+ years of relevant experience in Geospatial, GIS Business Development, IT and computer engineering Industries

Specific Experience Required to Execute this Role

• 10+ years of relevant experience in Geospatial, GIS Business Development industries with a demonstrated good knowledge and expertise in geospatial technologies and its application to GIS Business Development businesses
• 5+ years of relevant experience in a management position leading a team
• Good experience with all aspects technical proposal preparation
• Demonstrated experience with developing and maintaining relationships with clients
• Very good relevant industry experience within the Middle East and other countries of operation
• To provide input from client on issued RFP to aid in the Go / No Go decision of tender preparations
• To provide feedback on likely competition to proposal submissions, as required
• To participate in lessons learned at conclusion of proposal preparations
• To provide inputs to cost estimation for proposals as required